ecobee outage history
25 incidents from the official ecobee status page, the oldest from 25 June 2025.
September 2026 2
-
, resolved after 40 min
Interruption to SmartCamera Online Services
Impact: major
-
, ongoing
Bug impacting Smart Thermostat Premium and SmartThermostat With voice control
Impact: minor
July 2026 1
-
, resolved after 4 h 6 min
Interruption to SmartCamera Online Services
Impact: minor
June 2026 1
-
, resolved after 15 min
Interruption to ecobee Mobile Services
Impact: major
May 2026 3
-
, resolved after 46 min
Interruption to ecobee Integration Services
Impact: critical
-
, resolved after 57 min
Interruption to Thermostat Online Services
Impact: critical
-
, resolved after 1 h 32 min
Interruption to ecobee Mobile Services
Impact: minor
April 2026 1
-
, resolved after 16 min
Interruption to SmartCamera Online Services
Impact: major
March 2026 1
-
, resolved after 1 h 58 min
Interruption to Thermostat Online Services
Impact: critical
February 2026 1
-
, resolved after 28 min
Thermostat Runtime Reports Slowness
Impact: minor
January 2026 2
-
, resolved after 1 h 7 min
Interruption to ecobee Smart Security Online Services
Impact: major
-
, resolved after 3 h 58 min
Impact: major
November 2025 1
-
, resolved after 5 h 11 min
Interruption to ecobee services
Impact: critical
October 2025 5
-
, resolved after 10 min
Interruption to ecobee Mobile Services
Impact: critical
-
, resolved after 16 h 40 min
Interruption to SmartCamera Online Services
Impact: major
-
, resolved after 3 h 38 min
Impact: major
-
, resolved after 2 h 36 min
Interruption to SmartCamera Online Services
Impact: major
-
, resolved after 7 h
Interruption to Alexa Voice Service
Impact: major
August 2025 4
-
, resolved after 5 h 41 min
Interruption to ecobee Integration Services
Impact: major
-
, resolved after 2 h 31 min
Interruption to ecobee Integration Services
Impact: minor
-
, resolved after 1 h 46 min
Interruption to All Online Services
Impact: critical
-
, resolved after 24 h 56 min
Interruption to ecobee Mobile Services
Impact: major
July 2025 2
-
, resolved after 2 h 46 min
Interruption to Alexa Voice Service
Impact: minor
-
, resolved after 1 h 24 min
Interruption to ecobee Mobile Services
Impact: critical
June 2025 1
-
, resolved after 41 h 18 min
New 3rd party integrations in the ecobee app are having connection issues
Impact: minor