ecobee outage, 20 October 2025

Interruption to Subscriptions

Started
Resolved
20 Oct 2025, 13:42 UTC (after 3 h 38 min)
Impact
Major
Affected
Thermostat Online Services, ecobee Public API

Last update from ecobee

Good news! Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.

20 Oct 2025, 13:42 UTC

Read the full incident on the official ecobee status page

Is ecobee down now?

This page is the record of one past incident. For the live status, see Is ecobee down right now? - it reads the official status page every 2 minutes.

Other ecobee incidents

  1. Interruption to SmartCamera Online Services

  2. Bug impacting Smart Thermostat Premium and SmartThermostat With voice control

  3. Interruption to SmartCamera Online Services

  4. Interruption to ecobee Mobile Services

  5. Interruption to ecobee Integration Services

  6. Interruption to Thermostat Online Services

  7. Interruption to ecobee Mobile Services

  8. Interruption to SmartCamera Online Services

All recorded ecobee incidents