ecobee outage, 6 August 2025

Interruption to All Online Services

Started
Resolved
6 Aug 2025, 04:50 UTC (after 1 h 46 min)
Impact
Critical
Affected
Thermostat Online Services, SmartCamera Online Services, ecobee Public API, Mobile Services, Subscriptions, Integration Services

Last update from ecobee

Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.

6 Aug 2025, 04:50 UTC

Read the full incident on the official ecobee status page

Is ecobee down now?

This page is the record of one past incident. For the live status, see Is ecobee down right now? - it reads the official status page every 2 minutes.

Other ecobee incidents

  1. Interruption to SmartCamera Online Services

  2. Bug impacting Smart Thermostat Premium and SmartThermostat With voice control

  3. Interruption to SmartCamera Online Services

  4. Interruption to ecobee Mobile Services

  5. Interruption to ecobee Integration Services

  6. Interruption to Thermostat Online Services

  7. Interruption to ecobee Mobile Services

  8. Interruption to SmartCamera Online Services

All recorded ecobee incidents