ecobee outage, 7 July 2025

Interruption to ecobee Mobile Services

Started
Resolved
7 Jul 2025, 02:40 UTC (after 1 h 24 min)
Impact
Critical
Affected
Thermostat Online Services, Smart Security Online Services, Mobile Services

Last update from ecobee

Happy news, everyone. The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the app you are trying to access.

7 Jul 2025, 02:40 UTC

Read the full incident on the official ecobee status page

Is ecobee down now?

This page is the record of one past incident. For the live status, see Is ecobee down right now? - it reads the official status page every 2 minutes.

Other ecobee incidents

  1. Interruption to SmartCamera Online Services

  2. Bug impacting Smart Thermostat Premium and SmartThermostat With voice control

  3. Interruption to SmartCamera Online Services

  4. Interruption to ecobee Mobile Services

  5. Interruption to ecobee Integration Services

  6. Interruption to Thermostat Online Services

  7. Interruption to ecobee Mobile Services

  8. Interruption to SmartCamera Online Services

All recorded ecobee incidents