ecobee outage, 24 October 2025

Interruption to ecobee Mobile Services

Started
Resolved
24 Oct 2025, 18:42 UTC (after 10 min)
Impact
Critical
Affected
Mobile Services

Last update from ecobee

And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.

24 Oct 2025, 18:42 UTC

Read the full incident on the official ecobee status page

Is ecobee down now?

This page is the record of one past incident. For the live status, see Is ecobee down right now? - it reads the official status page every 2 minutes.

Other ecobee incidents

  1. Interruption to SmartCamera Online Services

  2. Bug impacting Smart Thermostat Premium and SmartThermostat With voice control

  3. Interruption to SmartCamera Online Services

  4. Interruption to ecobee Mobile Services

  5. Interruption to ecobee Integration Services

  6. Interruption to Thermostat Online Services

  7. Interruption to ecobee Mobile Services

  8. Interruption to SmartCamera Online Services

All recorded ecobee incidents