Elastic Cloud outage, 21 July 2026

Metering issue with Elastic Cloud Hosted Deployments

Started
Resolved
22 Jul 2026, 23:14 UTC (after 32 h 50 min)
Impact
Major

Last update from Elastic Cloud

All metering errors have been corrected. We will be issuing refunds to the small number of affected customers.

22 Jul 2026, 23:14 UTC

Read the full incident on the official Elastic Cloud status page

Is Elastic Cloud down now?

This page is the record of one past incident. For the live status, see Is Elastic Cloud down right now? - it reads the official status page every 2 minutes.

Other Elastic Cloud incidents

  1. Delayed or Unavailable project operation in GCP us-central1

  2. Delayed Serverless Metrics in Azure UAE North region

  3. Degraded Performance: Cloud Provisioning Delays

  4. AutoOps node metrics temporarily unavailable in some regions

  5. Elastic Support Portal unavailable

  6. Delayed Metrics in Cloud Console - GCP us-east4

  7. Kibana access restored for UI-assigned Organization Owners on Hosted deployments

  8. Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output

All recorded Elastic Cloud incidents