ElevenLabs outage, 21 October 2026

EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server

Started
Resolved
15 May 2026, 09:42 UTC - reported afterwards
Impact
Major

Is this still happening?

No. ElevenLabs marked this incident resolved.

Right now: ElevenLabs reports all systems operational. (as of 26 Oct, 03:47 UTC) Live ElevenLabs status

Last update from ElevenLabs

The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed.

15 May 2026, 09:42 UTC

Similar ElevenLabs incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved

    Increased Rate of LLM Failure Errors on Agent Platform Calls

  2. , resolved after 1 h 33 min

    Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures

  3. , resolved after 42 min

    Agents - EU Residency

Other recent ElevenLabs incidents

  1. EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests

  2. Claude MCP connection not working

  3. Inbound Twilio calls experiencing intermittent connection failures

  4. Marketing website

  5. EU Agents disruption in SIP calls

  6. Request failures with the V3 model

  7. Instant Voice Clone creation failures

  8. [Isolated environments] Issue with voices on EU and India Residency environments

All recorded ElevenLabs incidents