Flagsmith outage, 12 September 2023

Identity integrations are not being triggered

Started
Resolved
12 Sept 2023, 12:15 UTC (after 1 h)
Impact
Minor
Affected
Edge API

Last update from Flagsmith

## **Summary** On September 5th at 09:45 UTC, we initiated a release that included a database migration aimed at introducing a new constraint to the table containing information related to flags. According to our pre-live tests, this task should not have taken more than 50 milliseconds. Unfortunately, during the release to production, due to the high throughput on a particular table that it needed to acquire a temporary lock on, this caused a backlog of blocked connections waiting on the migration to complete. This caused a knock on effect that exhausted the connections on the database and a full restart was necessary. Once the restart was complete, the connections were restored and servic...

13 Sept 2023, 08:43 UTC

Read the full incident on the official Flagsmith status page

Is Flagsmith down now?

This page is the record of one past incident. For the live status, see Is Flagsmith down right now? - it reads the official status page every 2 minutes.

Other Flagsmith incidents

  1. Delays processing flag changes

  2. Numeric values incorrectly being converted to numbers in environment documents

  3. Data parsing issues in Edge API

  4. Task processor down

  5. Delayed asynchronous task processing

  6. Flagsmith dashboard not loading

  7. Public Website Down

  8. Small number of intermittent requests to Edge API failing

All recorded Flagsmith incidents