Flagsmith outage, 10 July 2024

Core API outage

Started
Resolved
9 Jul 2024, 23:30 UTC - reported afterwards
Impact
Not stated

Last update from Flagsmith

At around 23:35 UTC, July 9th we received an alert that our Core API was not responding. This resulted in our SaaS customers not being able to use the Flagsmith dashboard \([app.flagsmith.com](http://app.flagsmith.com)\). Customers SDK’s serving flags were not impacted for those using the Edge API. Please note, any customers still using our Core API to serve flags were also impacted. This number is limited as we have advised customers to migration to the Edge API starting in June 2022. Our team resolved the issue at 3:06 UTC, July 10th and the Core API was fully responsive. The root cause of the issue was a database running at maximum CPU caused by requests to an end point that triggered a...

10 Jul 2024, 13:31 UTC

Read the full incident on the official Flagsmith status page

Is Flagsmith down now?

This page is the record of one past incident. For the live status, see Is Flagsmith down right now? - it reads the official status page every 2 minutes.

Other Flagsmith incidents

  1. Delays processing flag changes

  2. Numeric values incorrectly being converted to numbers in environment documents

  3. Data parsing issues in Edge API

  4. Task processor down

  5. Delayed asynchronous task processing

  6. Flagsmith dashboard not loading

  7. Public Website Down

  8. Small number of intermittent requests to Edge API failing

All recorded Flagsmith incidents