Flagsmith outage, 5 September 2023

Core API is not responding

Started
Resolved
5 Sept 2023, 12:01 UTC
Impact
Critical
Affected
Admin API

Last update from Flagsmith

**Summary** On September 5th at 09:45 UTC, we initiated a release that included a database migration aimed at introducing a new constraint to the table containing information related to flags. According to our pre-live tests, this task should not have taken more than 50 milliseconds. Unfortunately, during the release to production, due to the high throughput on a particular table that it needed to acquire a temporary lock on, this caused a backlog of blocked connections waiting on the migration to complete. This caused a knock on effect that exhausted the connections on the database and a full restart was necessary. Once the restart was complete, the connections were restored and service w...

12 Sept 2023, 16:50 UTC

Read the full incident on the official Flagsmith status page

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Other Flagsmith incidents

  1. Delays processing flag changes

  2. Numeric values incorrectly being converted to numbers in environment documents

  3. Data parsing issues in Edge API

  4. Task processor down

  5. Delayed asynchronous task processing

  6. Flagsmith dashboard not loading

  7. Public Website Down

  8. Small number of intermittent requests to Edge API failing

All recorded Flagsmith incidents