Front outage, 5 October 2026

[smtp] Problems with outbound sending on custom SMTP channels

Started
Resolved
5 Oct 2026, 09:45 UTC (after 2 h 2 min)
Impact
Major
Affected
SMTP (non-Gmail / O365)

Last update from Front

This incident has been resolved.

5 Oct 2026, 09:45 UTC

Read the full incident on the official Front status page

Is Front down now?

This page is the record of one past incident. For the live status, see Is Front down right now? - it reads the official status page every 2 minutes.

Other Front incidents

  1. Delays on generation of certain AI outputs

  2. [us-west-2] Elevated API error rates may cause delays

  3. [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]

  4. [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]

  5. Application performance degraded

  6. Resource audit log delayed events [eu-west-1][by_company_00006]

  7. [office365] Office channels offline preventing emails being sent or received

  8. Folder counters update delay

All recorded Front incidents