Front outage history

25 incidents from the official Front status page, the oldest from 5 September 2025.

Is Front down right now?

October 2026 2

  1. , resolved after 34 min

    Delays on generation of certain AI outputs

    Impact: minor

  2. , resolved after 2 h 2 min

    [smtp] Problems with outbound sending on custom SMTP channels

    Impact: major

September 2026 3

  1. , resolved after 15 min

    [us-west-2] Elevated API error rates may cause delays

    Impact: minor

  2. , resolved after 4 h 22 min

    [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]

    Impact: minor

  3. , resolved after 2 h 40 min

    [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]

    Impact: minor

August 2026 2

  1. , resolved after 1 h 7 min

    Application performance degraded

    Impact: minor

  2. , resolved after 33 min

    Resource audit log delayed events [eu-west-1][by_company_00006]

May 2026 1

  1. , resolved after 4 days

    [office365] Office channels offline preventing emails being sent or received

    Impact: major

April 2026 2

  1. , resolved after 32 min

    Folder counters update delay

    Impact: minor

  2. , resolved after 2 h 56 min

    Delay in messages sent or received over Slack

    Impact: minor

February 2026 3

  1. , resolved after 2 h 53 min

    Delays receiving emails from Gmail and Office channels in [us-west-2]

    Impact: minor

  2. , resolved after 2 h 9 min

    Shared inboxes not visible in the mobile app

    Impact: minor

  3. , resolved after 23 min

    Message import delayed

    Impact: minor

January 2026 2

  1. , resolved after 3 h 49 min

    Front is inaccessible

    Impact: critical

  2. , resolved after 8 h 46 min

    Microsoft Office365 Incident

    Impact: major

December 2025 3

  1. , resolved after 3 h 53 min

    App not responding

    Impact: critical

  2. , resolved after 14 h 53 min

    Errors loading conversations

    Impact: minor

  3. , resolved after 8 min

    Delegated inboxes not visible

November 2025 1

  1. , resolved after 2 h 56 min

    [by_company_00017] Front App Outage

    Impact: major

October 2025 1

  1. , resolved after 26 h 51 min

    Some Canadian customers are experiencing degraded messaging capability

    Impact: minor

September 2025 5

  1. , resolved after 9 min

    App not loading

    Impact: major

  2. , resolved after 3 days

    Mobile app: Google sign in flow broken

    Impact: major

  3. , resolved after 1 h 20 min

    Some conversations cause error page

    Impact: minor

  4. , resolved after 1 h 27 min

    Delay importing new messages from Gmail

    Impact: minor

  5. , resolved after 3 h 28 min

    SSO Authentication Issues - Mobile Apps

    Impact: minor