Front outage, 12 September 2025

Delay importing new messages from Gmail

Started
Resolved
13 Sept 2025, 00:00 UTC (after 1 h 27 min)
Impact
Minor
Affected
Gmail

Last update from Front

All channels should now be recovered

13 Sept 2025, 00:00 UTC

Read the full incident on the official Front status page

Is Front down now?

This page is the record of one past incident. For the live status, see Is Front down right now? - it reads the official status page every 2 minutes.

Other Front incidents

  1. Delays on generation of certain AI outputs

  2. [smtp] Problems with outbound sending on custom SMTP channels

  3. [us-west-2] Elevated API error rates may cause delays

  4. [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]

  5. [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]

  6. Application performance degraded

  7. Resource audit log delayed events [eu-west-1][by_company_00006]

  8. [office365] Office channels offline preventing emails being sent or received

All recorded Front incidents