Is GoCardless down right now?

Partly.

GoCardless reports degraded performance on some systems.

Official status
Partial System Degradation
Last checked
(just now)

Last 7 days

  1. Fri : Degraded performance
  2. Sat : Degraded performance
  3. Sun : Degraded performance
  4. Mon : Degraded performance
  5. Tue : Degraded performance
  6. Wed : Degraded performance
  7. Today : Degraded performance

Active incidents 2

  1. Email delivery issues affecting Yahoo and AOL addresses

    Monitoring

    Started (2 days ago)

    Between October 1st and October 8th, some emails from GoCardless to Yahoo and AOL addresses were rejected and may not have reached customers and merchants. We applied a fix on October 8, and emails to Yahoo and AOL addresses have been delivering normally since 17:25 UTC that day. We plan on resending the emails that didn’t get through and will continue to monitor delivery. We’ll post another update once the resend is complete.

    Monitoring, 12 Oct, 08:39 UTC
  2. Intermittent ARUDD-8 failures for Nationwide Bank

    Monitoring

    Started (20 days ago), impact minor

    We are seeing a reduction in the number of payments to Nationwide failing with ARUDD-8, and retries are continuing to successfully go through. We are in contact with our partner bank to monitor the fix that Nationwide is implementing. **Action for merchants:** We continue to recommend retrying any Nationwide payments that have failed with ARUDD-8.

    Monitoring, 7 Oct, 10:57 UTC

Scheduled maintenance

Components 17

Incidents in the last 7 days 1

  1. , ongoing

    Email delivery issues affecting Yahoo and AOL addresses

How we know

Broken Today reads the official GoCardless status page every 2 minutes. When GoCardless reports degraded performance, an outage or maintenance, this page changes within a few minutes. If the page says everything is up but GoCardless still fails for you, check your own connection, VPN, DNS or browser extensions - or look at whether a service it depends on (such as Cloudflare) is having problems.

More in Commerce & finance