Google Workspace outage, 18 September 2026

**Title:** Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. **Description:** Our engineering team has id...

Started
Resolved
24 Sept 2026, 18:00 UTC (after 6 days)
Impact
Not stated
Affected
Gmail

Is this still happening?

No. Google Workspace marked this incident resolved on 24 Sept 2026, 18:00 UTC, 6 days after it began.

Right now: Google Workspace reports all systems operational. (as of 5 Nov, 00:11 UTC) Live Google Workspace status

What caused it: Google Workspace's root cause analysis

Title: Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox. Description: Our engineering team has identified the root cause and is rolling out a fix. The updated version of the Gmail app is currently available to an initial group of users to ensure stability, before a global rollout is initiated. We will provide our next update by Thursday, 2026-09-24 18:30 PDT. Symptoms: - Users on the Gmail Android app may observe sudden, unexpected account logout. - Upon re-login, the process completes but the app may fail to recognize the account. - Users may receive an error message stating the account is already added. Workaround: The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.

Read the full postmortem from Google Workspace

Last update from Google Workspace

summary Gmail Android App users on the previous Gmail Android release may have experienced issues accessing their inbox. Description The issue with Gmail Android App has been resolved for all affected users as of Thursday, 2026-09-24 11:00 PDT. We thank you for your patience while we worked on resolving the issue. Symptoms Users on the Gmail Android app may observe sudden, unexpected account logout. Upon re-login, the process completes but the app may fail to recognize the account. Users may receive an error message stating the account is already added. Workaround A fix has been rolled out with the latest version of the Gmail Android app. Users can update to the latest version within the Pla...

25 Sept 2026, 00:04 UTC

Read the full incident on the official Google Workspace status page

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