**Title**
Inbound emails from customers to Google Support are experiencing issues.
**Description**
We are experiencing an issue with Google Cloud Support beginn...
Started
Resolved
1 Jul 2026, 03:45 UTC (after 18 h 42 min)
Impact
Minor
Affected
Google Workspace Support
Is this still happening?
No.Google Workspace marked this incident resolved on 1 Jul 2026, 03:45 UTC, 18 h 42 min after it began.
Right now: Google Workspace reports all systems operational. (as of 5 Nov, 00:11 UTC)Live Google Workspace status
Last update from Google Workspace
Title
[Resolved] Inbound emails from customers to Google Support were experiencing issues.
Description
The issue with inbound emails to Google Cloud Support has been resolved for all affected customers as of Tuesday, 2026-06-30 20:45 PDT.
From preliminary analysis, the engineering team identified a recent change which was preventing incoming emails from being processed. We have successfully rolled back the change to mitigate the impact.
Backlog processing of all the affected emails is now complete.
We thank you for your patience while we worked on resolving the issue.
Symptoms
Inbound emails from customers to Google Support were experiencing issues.
Case creation and updates continued to wor...