GoTo outage, 5 November 2026
LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session failures
- Started
- Status
- Ongoing: Investigating
- Impact
- Major
- Affected
- Rescue, Pro/Central
Is this still happening?
Yes. GoTo still lists it as investigating; last update 5 Nov 2026, 15:36 UTC.
Right now: GoTo reports a partial outage. (as of 5 Nov, 15:47 UTC) Live GoTo status
Last update from GoTo
We are actively investigating reports that some LogMeIn Rescue and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly.
Similar GoTo incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
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, resolved after 9 h 7 min
LogMeIn Rescue, Pro, Central, and G2ARS v5 - session failure
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, resolved after 24 h 29 min
LogMeIn Rescue, G2ARS v5, Pro, and Central - Elevated session launch failures
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, resolved after 27 min
Pro, Central, GoToAssist Remote Support v5 and LogMeIn Rescue - Elevated error rates
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, resolved after 7 h 24 min
LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets
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, resolved after 39 min