Grafana Cloud outage, 4 October 2026

Degraded data source queries

Started
Resolved
4 Oct 2026, 18:33 UTC (after 14 min)
Impact
Minor
Affected
AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS US East - prod-us-east-2, GCP Australia - prod-au-southeast-0, GCP US Central - prod-us-central-4

Last update from Grafana Cloud

Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

4 Oct 2026, 18:33 UTC

Read the full incident on the official Grafana Cloud status page

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Other Grafana Cloud incidents

  1. Tempo Write Failures in prod-us-central-0

  2. Tempo: High Latency in prod-eu-west-2

  3. Authentication errors in prod-us-west-0

  4. Errors when querying Prometheus datasource

  5. Phone call notifications to numbers in Russia and Kazakhstan are blocked

  6. Elevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0

  7. Issues with Private Data Source Connect (PDC) in AWS US East (OH)

  8. Elevated Errors Ingesting Metrics in AWS US East (VA)

All recorded Grafana Cloud incidents