Grafana Cloud outage, 12 October 2026

Issues with Private Data Source Connect (PDC) in AWS US East (OH)

Started
Resolved
9 Oct 2026, 08:30 UTC - reported afterwards
Impact
Not stated

Last update from Grafana Cloud

Between 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.

9 Oct 2026, 08:30 UTC

Read the full incident on the official Grafana Cloud status page

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Other Grafana Cloud incidents

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  2. Tempo: High Latency in prod-eu-west-2

  3. Authentication errors in prod-us-west-0

  4. Errors when querying Prometheus datasource

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  6. Elevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0

  7. Elevated Errors Ingesting Metrics in AWS US East (VA)

  8. Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Central

All recorded Grafana Cloud incidents