Grafana Cloud outage, 13 October 2026
Phone call notifications to numbers in Russia and Kazakhstan are blocked
- Started
- Status
- Ongoing: Investigating
- Impact
- Minor
- Affected
- Incident Management and Response (IRM)
Last update from Grafana Cloud
Phone call notifications to numbers in Russia and Kazakhstan are currently blocked. We are working to resolve the issue. As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative. We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.
Read the full incident on the official Grafana Cloud status page
Is Grafana Cloud down now?
This page is the record of one past incident. For the live status, see Is Grafana Cloud down right now? - it reads the official status page every 2 minutes.
Other Grafana Cloud incidents
-
Elevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0
-
Issues with Private Data Source Connect (PDC) in AWS US East (OH)
-
Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Central
-
IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers