Harness outage, 5 September 2026
Prod2 was intermittently unavailable
- Started
- Resolved
- 5 Sept 2026, 09:40 UTC (after 1 min)
- Impact
- Not stated
- Affected
- Platform
Last update from Harness
## **Summary** Between 12:34am PST and 12:38am PST on 5th September, the Delegate service manager experienced some elevated exceptions when attempting to write to the database. Consequently, delegate connections were dropped, causing them to disconnect. Delegate automatically re-attempts registration back to the `delegate service manager` and majority of the delegates got connected back after the incident. For Docker and ECS delegates the automatic restart is not enabled unless these delegates have health monitoring enabled. For these delegates a manual restart is needed and was recommended. Post restart the delegate would re-connect and the issue was resolved. ## **Root cause** On Prod...
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