Harness outage, 6 October 2026
Prod2 Pipelines with verify step failing intermittently
- Started
- Resolved
- 6 Oct 2026, 15:35 UTC (after 2 h 40 min)
- Impact
- Not stated
- Affected
- Continuous Delivery - Next Generation (CDNG)
Last update from Harness
### Summary Customers on Prod 2 experienced intermittent failures of a few Verify steps at startup. Affected steps failed shortly after launch with a message indicating Continuous Verification\(CV\) could not reach an internal Harness service. The issue stemmed from a recent service update that introduced connection pooling to improve performance and reliability with a keep-alive setting incompatible with the receiving service's timeout. No customer data was lost or corrupted. ### Customer Impact Customers using CV Verify steps on Prod-2 saw intermittent step failures during the incident window. The failure rate was low - the majority of executions completed successfully throughout the w...
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