Harness outage, 8 September 2026

Slowness in Prod1 and Prod2 environment

Started
Resolved
9 Sept 2026, 04:30 UTC (after 6 h 38 min)
Impact
Minor
Affected
Continuous Delivery (CD) - FirstGen - EOS, Continuous Delivery - Next Generation (CDNG), Cloud Cost Management (CCM), Continuous Error Tracking (CET), Chaos Engineering, Continuous Integration Enterprise(CIE) - Self Hosted Runners, Continuous Integration Enterprise(CIE) - Mac Cloud Builds, Continuous Integration Enterprise(CIE) - Windows Cloud Builds, Continuous Integration Enterprise(CIE) - Linux Cloud Builds, Custom Dashboards, Feature Flags (FF), Security Testing Orchestration (STO)

Last update from Harness

### Summary On September 8, 2026, customers in Prod 1 and Prod 2 experienced elevated platform latency and pipeline failures. The issue was caused by a regression in a newly released capability that triggered cascading failures under high load. Because the capability was behind a feature flag, it was quickly disabled, and service was restored after a brief monitoring period.  ### Customer Impact * Customers encountered slowness and failures during pipeline execution and UI operations. Some API calls returned errors or timed out. * No data loss or corruption occurred. ### Root Cause The new capability introduced a regression that created contention on a shared backend resource used by mu...

9 Sept 2026, 23:23 UTC

Read the full incident on the official Harness status page

Is Harness down now?

This page is the record of one past incident. For the live status, see Is Harness down right now? - it reads the official status page every 2 minutes.

Other Harness incidents

  1. Degraded performance in UI execution graph in prod3

  2. Degraded performance in UI execution graph in prod3

  3. Prod1: Intermittent issue with IACM stages in some pipelines

  4. Harness CI Cloud build issues when accessing Maven Central

  5. Prod1: IACM Stages are failing and pipelines are intermittently failing to start.

  6. Prod2 Pipelines with verify step failing intermittently

  7. Single Customer: IaCM pipeline executions failing intermittently in Prod 1

  8. Hosted MCP Logins W/ SSO Failing

All recorded Harness incidents