Harness outage, 21 September 2026
Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21)
- Started
- Resolved
- 21 Sept 2026, 18:33 UTC (after 1 h 53 min)
- Impact
- Minor
- Affected
- Custom Dashboards
Last update from Harness
## Summary On Sep 21, 2026, customers in Prod 2 experienced degraded and then largely unavailable deployment dashboards for approximately three hours. The issue was caused by a set of analytics queries behind those dashboards reading far more data than they needed, which exhausted the capacity of the database serving them. A rolling restart of the affected service restored dashboards fully, and the platform has been stable since. ## Customer Impact Dashboard pages loaded slowly or timed out between 14:48 and 18:11 UTC. Pipeline execution and deployment recording run on separate infrastructure and continued to operate normally. No data loss or corruption occurred. ## Root Cause The dash...
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