Hex outage, 20 October 2025

AWS us-east-1 issues

Started
Resolved
21 Oct 2025, 16:38 UTC (after 25 h 34 min)
Impact
Not stated
Affected
Main site, Single tenant stacks

Last update from Hex

This incident has been resolved.

21 Oct 2025, 16:38 UTC

Read the full incident on the official Hex status page

Is Hex down now?

This page is the record of one past incident. For the live status, see Is Hex down right now? - it reads the official status page every 2 minutes.

Other Hex incidents

  1. Upstream Snowflake Incident

  2. Projects not loading

  3. Some users may have trouble acquiring a new kernel

  4. Screenshots not attaching to scheduled notifications

  5. HTML not rendering on notebooks and apps for some users

  6. Projects not loading

  7. Issue loading displays in some published apps

  8. Issues using 3.11 custom images

All recorded Hex incidents