Hex outage history

25 incidents from the official Hex status page, the oldest from 5 February 2025.

Is Hex down right now?

August 2026 1

  1. , resolved after 3 h 27 min

    Upstream Snowflake Incident

    Impact: minor

May 2026 2

  1. , resolved after 17 min

    Projects not loading

    Impact: major

  2. , resolved after 1 h 24 min

    Some users may have trouble acquiring a new kernel

    Impact: minor

April 2026 2

  1. , resolved after 26 min

    Screenshots not attaching to scheduled notifications

    Impact: minor

  2. , resolved after 20 days

    HTML not rendering on notebooks and apps for some users

    Impact: minor

February 2026 1

  1. , resolved after 55 min

    Projects not loading

    Impact: critical

December 2025 1

  1. , resolved after 2 h 31 min

    Issue loading displays in some published apps

    Impact: major

November 2025 1

  1. , resolved after 4 h 21 min

    Issues using 3.11 custom images

    Impact: major

October 2025 1

  1. , resolved after 25 h 34 min

    AWS us-east-1 issues

September 2025 3

  1. , resolved after 32 min

    Some users are having issues accessing Hex or loading projects

    Impact: critical

  2. , resolved after 19 min

    Some users are having issues accessing Hex

    Impact: major

  3. , resolved after 24 min

    Some users are experiencing degraded performance

    Impact: minor

August 2025 2

  1. , resolved after 19 min

    Some users are experiencing issues accessing Hex projects

    Impact: major

  2. , resolved after 1 h 26 min

    Some users are experiencing issues accessing Hex projects

    Impact: critical

July 2025 1

  1. , resolved after 1 h 16 min

    Code cells displaying HTML not rendering

    Impact: major

June 2025 1

  1. , resolved after 1 h 32 min

    Degraded Kernel Acquisition

    Impact: major

May 2025 2

  1. , resolved after 43 min

    Degraded Kernel Acquisition

    Impact: major

  2. , resolved after 4 h 32 min

    Degraded kernel acquisition

    Impact: critical

April 2025 3

  1. , resolved after 4 h 57 min

    Issues with building custom kernels

    Impact: minor

  2. , resolved after 2 h 55 min

    Inputs not reacting on some published apps

    Impact: major

  3. , resolved after 27 h 23 min

    Copy to clipboard and download CSV issues

    Impact: minor

March 2025 1

  1. , resolved after 1 h 13 min

    Viewers experiencing issues viewing projects

    Impact: minor

February 2025 3

  1. , resolved after 24 h 31 min

    Slack outage impacting ability to send notifications from Hex

  2. , resolved after 1 h 49 min

    Instability in project loads

    Impact: major

  3. , resolved after 51 min

    Projects not loading for some users

    Impact: critical