Hex outage, 5 February 2025

Projects not loading for some users

Started
Resolved
5 Feb 2025, 19:53 UTC (after 51 min)
Impact
Critical
Affected
Main site

Last update from Hex

This incident has been resolved.

5 Feb 2025, 19:53 UTC

Read the full incident on the official Hex status page

Is Hex down now?

This page is the record of one past incident. For the live status, see Is Hex down right now? - it reads the official status page every 2 minutes.

Other Hex incidents

  1. Upstream Snowflake Incident

  2. Projects not loading

  3. Some users may have trouble acquiring a new kernel

  4. Screenshots not attaching to scheduled notifications

  5. HTML not rendering on notebooks and apps for some users

  6. Projects not loading

  7. Issue loading displays in some published apps

  8. Issues using 3.11 custom images

All recorded Hex incidents