imgix outage, 12 June 2025

Elevated rendering errors

Started
Resolved
12 Jun 2025, 20:52 UTC (after 2 h 43 min)
Impact
Major
Affected
Rendering Infrastructure, Web Administration Tools, API Service

Last update from imgix

# Incident Summary Between **17:55 and 20:22 UTC** on **June 12, 2025**, Imgix services experienced major service disruptions across several key interfaces: * **Dashboard and Asset Manager**: These interfaces were inaccessible, preventing users from managing their assets or viewing account information. * **Management API**: Requests to the Management API consistently returned errors, affecting workflows reliant on programmatic updates or asset administration. * **Rendering API:** Approximately 8% of all Imgix service requests failed due to a high error rate \(~80%\) for **uncached** assets via the Rendering API. Requests in the EU saw a lower failure rate \(~50%\) and a faster recovery...

20 Jun 2025, 19:03 UTC

Read the full incident on the official imgix status page

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