imgix outage, 12 January 2026
Uploading errors in Asset Manager
- Started
- Resolved
- 12 Jan 2026, 14:47 UTC (after 53 min)
- Impact
- Minor
- Affected
- Web Administration Tools
Last update from imgix
# Summary Between 2026-01-09 21:26 UTC and 2026-01-12 14:18 UTC, some asset uploads returned an upload failure error in Asset Manager despite the uploads completing successfully. Additionally, legacy video customers experienced transcoding delays as a result of the incident. # What Went Wrong A production misconfiguration caused a validation step in the Asset Manager pipeline to fail. As a result: * The legacy video encoding process did not initiate for uploaded videos * Assets did not appear in Asset Manager because they failed validation While affected assets were still available at the origin and accessible via the Rendering and Video APIs, they did not appear in the Asset Manager...
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