imgix outage, 17 March 2025
Missing Images in Asset Manager
- Started
- Resolved
- 18 Mar 2025, 18:56 UTC (after 37 h 8 min)
- Impact
- Minor
- Affected
- Web Administration Tools
Last update from imgix
# What happened Between **March 17th, 5:48 AM UTC** and **March 18th, 6:56 PM UTC**, the Asset Manager experienced an indexing outage. During this period, newly uploaded assets and a very small percentage of pre-existing assets were not appearing in the Asset Manager UI. These assets were still successfully uploaded to the Origin and were accessible via the Rendering API. # How it happened An unannounced maintenance from our upstream provider caused a node failure in our Asset Manager infrastructure, resulting in the temporary loss of indexed asset data. # What went wrong Several things went wrong during this incident: * Our service provider failed to notify us of the maintenance windo...
Is imgix down now?
This page is the record of one past incident. For the live status, see Is imgix down right now? - it reads the official status page every 2 minutes.