imgix outage, 29 October 2025
We are investigating increased latency for first time renders in EU
- Started
- Resolved
- 29 Oct 2025, 12:46 UTC (after 1 h 12 min)
- Impact
- Minor
- Affected
- Rendering Infrastructure
Last update from imgix
# **Summary** Between October 21 and October 29, customers in Europe experienced 3 separate periods of increased latency for rendering requests. In a small number of cases, requests temporarily failed with “429 - concurrency limit reached” responses. # **What Went Wrong** The incident was traced to a GPU scaling issue from one of our upstream infrastructure providers. This led to temporary slowdowns and under higher-than-usual load. ### **Timeline** * **October 21:** Increased rendering latency in EU region, self-resolved. Investigation traced issue to GPU scaling in upstream infrastructure. Mitigation prepared. * **October 27:** Issue recurred. Manual mitigation deployed to stabilize...
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