JustCall outage, 28 April 2023

Issue with Keap (fka Infusionsoft) integration

Started
Resolved
26 Apr 2023, 19:00 UTC - reported afterwards
Impact
Not stated

Last update from JustCall

On April 26th at 7:00 PM (GMT), we discovered issues with contact syncing and logging of calls and SMS in Keap (formerly Infusionsoft) CRM. We resolved these problems by April 27th at 0:00 AM (GMT) and are currently working on syncing the affected calls and SMS. We anticipate that the syncing process will be finished by April 30th at 0:00 AM (GMT).

26 Apr 2023, 19:00 UTC

Read the full incident on the official JustCall status page

Is JustCall down now?

This page is the record of one past incident. For the live status, see Is JustCall down right now? - it reads the official status page every 2 minutes.

Other JustCall incidents

  1. Partial Degradation of Calling, SalesDialer, and Inbound Call Services

  2. Slowness reported across platform

  3. JustCall is experiencing slowness

  4. JustCall is experiencing higher latency than usual.

  5. A subset of users unable to make and receive calls

  6. JustCall Webapp is Loading slow

  7. Connection Errors for Some Customers Due to SSL Certificate Issue

  8. Degraded performance affecting Calls and SMS

All recorded JustCall incidents