LastPass outage, 29 August 2025

LastPass - Users reporting being unexpectedly logged out

Started
Resolved
5 Sept 2025, 15:00 UTC (after 6 days)
Impact
Minor
Affected
Other, Vault

Last update from LastPass

Summary  LastPass received notifications from a sub-set of customers that they were being logged out while updating to the new extension version if their vault was opened in a separate window.    We reviewed the observability metrics to confirm an above average number of customer logouts.    Rollbacks of the latest extension version were triggered and submitted to the stores that were on the new version.     Date  Issue Start Time \(UTC\): 8/29/2025 15:00 UTC Issue End Time \(UTC\):  8/30/2025 14:00 UTC    Products Impacted   **extension version 4.146.6**  **Chrome 4.146.6 was ramped 20%**  **Safari 4.146.6 was ramped 100%**  **Edge 4.146.6 was ramped 100%**    Root-Cause...

23 Sept 2025, 17:40 UTC

Read the full incident on the official LastPass status page

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Other LastPass incidents

  1. Browser Extension Issue - Chrome and Edge Version 147

  2. LastPass - Intermittent Logout Issues for Business Chrome Extension users with “logout on browser close” policy enabled

  3. LastPass - Intermittent Login Issues

  4. LastPass - Login Issues

  5. LastPass - Login Issues and access to the Admin Console

  6. Issues with LastPass Login and Vault Access

  7. Issues Delivering Login Verification Emails

  8. LastPass Vault - Launch from Vault Not Working

All recorded LastPass incidents