Lattice outage, 14 April 2026

Intercom Chat Bot down

Started
Resolved
14 Apr 2026, 14:00 UTC (after 1 h)
Impact
Minor
Affected
Lattice Application

Last update from Lattice

This incident has been resolved, users can now chat into Lattice and the FIN Bot will escalate to a live agent if needed.

14 Apr 2026, 14:00 UTC

Read the full incident on the official Lattice status page

Is Lattice down now?

This page is the record of one past incident. For the live status, see Is Lattice down right now? - it reads the official status page every 2 minutes.

Other Lattice incidents

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  2. Admin Compensation Cycle Recommendations page showing "Something Went Wrong" error

  3. Lattice AI Agent and Evidence-Based Reviews generation errors

  4. Issues sending email and Slack notifications

  5. Issues logging in and completing actions in Lattice

  6. Automated Review Cycle Schedule Delays

  7. Slack Settings Deactivated for Some Users

  8. Issues saving Default role Field-Level Permissions

All recorded Lattice incidents