Maxio outage, 27 October 2025
Advanced Billing System Outage
- Started
- Resolved
- 27 Oct 2025, 14:52 UTC (after 1 h 31 min)
- Impact
- Critical
- Affected
- Main Application, Billing Portal, API, Chargify.js (Maxio.js), Scheduled Payment Processing, Email Sending, Webhooks, Maxio Hosted Pages, Data Exports
Last update from Maxio
This incident has been resolved. API calls, and signups/subscription creation attempts for sites during the full outage period time frame (13:12 UTC - 13:31 UTC) may have failed, and will need to be retried. Thank you for your patience as we worked to resolve this matter, and our sincere apologies for the disruption.
Is Maxio down now?
This page is the record of one past incident. For the live status, see Is Maxio down right now? - it reads the official status page every 2 minutes.