Mux outage, 24 September 2026
Elevated webhook delivery latency
- Started
- Resolved
- 24 Sept 2026, 18:21 UTC (after 44 min)
- Impact
- Minor
- Affected
- Mux Video - VOD, Mux Video - Live
Last update from Mux
This incident has been resolved. Between 16:40 UTC and 17:36 UTC, webhook events were delivered with delays averaging around 5 minutes, with some events delayed up to 15 minutes. Video processing, playback, and API requests were unaffected, and no events were lost - all delayed webhooks have been delivered.The underlying issue in one of our internal database clusters has been addressed, and delivery times have been stable since 17:36 UTC. We apologize for the disruption.
Is Mux down now?
This page is the record of one past incident. For the live status, see Is Mux down right now? - it reads the official status page every 2 minutes.