Mux outage, 12 November 2026
Mux Data Missing Some EU Views
- Started
- Resolved
- 13 Nov 2026, 06:17 UTC (after 9 h 17 min)
- Impact
- Major
- Affected
- Mux Data - Data Collection
Is this still happening?
No. Mux marked this incident resolved on 13 Nov 2026, 06:17 UTC, 9 h 17 min after it began.
Right now: Mux reports all systems operational. (as of 13 Nov, 20:53 UTC) Live Mux status
At a glance
- Mux rated this a major incident (partial outage).
- It was resolved after 9 h 17 min. That is longer than a typical Mux incident: the median of the 28 other resolved ones we recorded is 2 h 1 min.
- Mux had 6 other incidents in the 30 days before it.
- 5 earlier incidents look like the same kind of problem (same affected part or wording); the most recent was on 29 Oct 2026.
- Mux has not posted a root cause analysis on its status page.
Our summary from the Mux incidents we have recorded since 21 Apr 2026 - how we count.
Last update from Mux
Backfill complete and this incident has been resolved. Any missing views older than 7 days are unrecoverable. Time of impact for this incident is June 17th-November 5th for EU collection customers. We estimate 1/3 of views during this window are missing for affected customers, with more views affected in later months. Real-time metrics and alerting remain unaffected. We apologize for this data loss and are taking corrective action on our systems to prevent recurrence.
Similar Mux incidents
Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.
-
, resolved after 3 h 8 min
-
, resolved after 1 h 25 min
-
, resolved after 2 h 37 min
-
, resolved after 1 h 28 min
-
, resolved
Other recent Mux incidents
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