New Relic outage, 28 October 2026
Next-Gen Entity Platform Issues
- Started
- Resolved
- 28 Oct 2026, 09:42 UTC (after 7 min)
- Impact
- Major
- Affected
- Dashboards : JP
Is this still happening?
No. New Relic marked this incident resolved on 28 Oct 2026, 09:42 UTC, 7 min after it began.
Right now: New Relic reports all systems operational. (as of 28 Oct, 10:25 UTC) Live New Relic status
Last update from New Relic
Between 08:35 and 09:42 UTC on October 28th, we experienced an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may have been unable to view or manage entities. The issue is now resolved and the service is operating normally.
Read the full incident on the official New Relic status page