Okta outage, 22 July 2025
Users that should be auto-activated are set in a 'pending action' status.
- Started
- Resolved
- 22 Jul 2025, 20:06 UTC (after 2 h 6 min)
- Impact
- Major
- Affected
- Core Platform
Is this still happening?
No. Okta marked this incident resolved on 22 Jul 2025, 20:06 UTC, 2 h 6 min after it began.
Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:18 UTC) Live Okta status
Last update from Okta
We sincerely apologize for any impact this incident has caused to you, your business, and your customers. At Okta trust and transparency are our top priorities. Outlined below are the facts regarding this incident. We are committed to implementing improvements to the service to prevent future occurrences of this incident. Detection and Impact: On July 22nd, Okta triggered incident processes investigating issues affecting automatic user activation from API and Directory Imports across all production cells. Users were erroneously left in a pending state despite the update appearing as completed. Root Cause Summary: Okta Engineering determined that the root cause of the issue originated from an...
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