Okta outage, 11 September 2026
Issues with Custom Domains in Cell OK9
- Started
- Resolved
- 11 Sept 2026, 12:46 UTC (after 36 min)
- Impact
- Major
- Affected
- Core Platform
Is this still happening?
No. Okta marked this incident resolved on 11 Sept 2026, 12:46 UTC, 36 min after it began.
Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 11:30 UTC) Live Okta status
Last update from Okta
We sincerely apologize for any impact this incident has caused to you, your business, and your customers. At Okta, trust and transparency are our top priorities. Outlined below are the facts regarding this incident. We are committed to implementing improvements to the service to prevent future occurrences of this incident. Detection and Impact On September 11, 2026, at 5:09 AM PDT, Okta’s internal monitoring detected access issues for custom domains on Cell OK9. During this period, customers on OK9 using custom domains may have experienced intermittent connection timeouts, connection resets, and TLS handshake failures when attempting to access Okta. Standard Okta domains were not impacted. R...
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