Okta outage, 4 February 2026
Customer may notice Okta LDAPi issues in Okta Cell OK9.
- Started
- Resolved
- 4 Feb 2026, 12:41 UTC (after 2 h)
- Impact
- Major
- Affected
- Core Platform
Is this still happening?
No. Okta marked this incident resolved on 4 Feb 2026, 12:41 UTC, 2 h after it began.
Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:08 UTC) Live Okta status
Last update from Okta
On February 4th, 2026, at 3:33 AM PT, Okta received customer reports of authentication failures within the OK9 (EMEA) cell. Customers attempting to access LDAP interface services encountered certificate validation errors related to hostname mismatches, preventing successful authentication. Root Cause Summary: The incident was triggered by a misconfiguration introduced during a scheduled update of our LDAP interface to a new configuration source on February 4th 2:24 AM PT. This update inadvertently applied an incorrect SSL certificate profile to the LDAP interface within the OK9 environment. This misconfiguration caused certificate validity errors, resulting in connection issues when attempti...
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