Okta outage, 14 January 2025
Issues with Custom Domain in Cell OK8
- Started
- Resolved
- 14 Jan 2025, 17:43 UTC (after 12 min)
- Impact
- Major
- Affected
- Core Platform
Is this still happening?
No. Okta marked this incident resolved on 14 Jan 2025, 17:43 UTC, 12 min after it began.
Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:16 UTC) Live Okta status
Last update from Okta
We sincerely apologize for any impact this incident has caused to you, your business, and your customers. At Okta trust and transparency are our top priorities. Outlined below are the facts regarding this incident. We are committed to implementing improvements to the service to prevent future occurrences of this incident. Detection and Impact: On January 14th at 9:22AM PT Okta internal monitoring alerts indicated errors in loading custom domains in OK Cell 8. During this time customers who utilize customized domains in OK Cell 8 experienced errors accessing the service. Root Cause Summary: In order to resolve an issue which was caught by our internal monitoring during a change the previous e...
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