Okta outage, 14 December 2025

Custom Domain Email Delivery Issues

Started
Resolved
15 Dec 2025, 06:00 UTC (after 19 h)
Impact
Minor
Affected
Core Platform

Is this still happening?

No. Okta marked this incident resolved on 15 Dec 2025, 06:00 UTC, 19 h after it began.

Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:10 UTC) Live Okta status

Last update from Okta

We sincerely apologize for any impact this incident has caused to you, your business, or your customers. At Okta, trust and transparency are our top priorities. Outlined below are the facts regarding this incident. We are committed to implementing improvements to the service to prevent similar future occurrences. Detection and Impact: On December 14, 2025, at 3:01 a.m. PST, Okta detected an issue that prevented email delivery for customers using custom email domains. This affected end-users' ability to receive emails for Multi-Factor Authentication (MFA), password resets, registration activation, account lockout notifications, and other notification emails, such as rate-limit notifications f...

23 Dec 2025, 14:50 UTC

Read the full incident on the official Okta status page

Similar Okta incidents

Earlier incidents with the same affected part or wording - useful to see how long this kind of problem usually takes.

  1. , resolved after 36 min

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  2. , resolved after 53 min

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  3. , resolved after 8 h 55 min

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  4. , resolved after 1 h 42 min

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  5. , resolved after 2 h 16 min

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