Okta outage, 10 December 2025
Users in some orgs are unable to reach Custom URL domain
- Started
- Resolved
- 10 Dec 2025, 09:24 UTC (after 1 h 42 min)
- Impact
- Major
- Affected
- Core Platform
Is this still happening?
No. Okta marked this incident resolved on 10 Dec 2025, 09:24 UTC, 1 h 42 min after it began.
Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 12:10 UTC) Live Okta status
Last update from Okta
We sincerely apologize for any impact this incident has caused to you, your business, and your customers. At Okta, trust and transparency are our top priorities. Outlined below are the facts regarding this incident. We are committed to implementing improvements to the service to prevent future occurrences of this incident. Detection and Impact: On December 9th at 11:42 PM PT, Okta's monitoring systems alerted on-call teams to potential intermittent connectivity issues in custom domain EMEA Cell OK9. A subset of users attempting to access EMEA Cell OK9 custom domain organizations from specific geo locations, particularly France, experienced intermittent connectivity issues, including timeouts...
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