Okta outage, 30 April 2026
Users are unable to log in to Preview Environment
- Started
- Resolved
- 1 May 2026, 02:22 UTC (after 6 h 15 min)
- Impact
- Major
- Affected
- Single Sign-On
Is this still happening?
No. Okta marked this incident resolved on 1 May 2026, 02:22 UTC, 6 h 15 min after it began.
Right now: Okta reports degraded performance on some systems. (as of 30 Oct, 11:44 UTC) Live Okta status
Last update from Okta
We sincerely apologize for any impact this incident has caused to you, your business, and your customers. At Okta, trust and transparency are our top priorities. Outlined below are the facts regarding this incident. We are committed to implementing improvements to the service to prevent future occurrences of this incident. Detection and Impact: On April 30th, 2026, at 10:57 AM PT, Okta internal monitoring alerted our team of login issues for users accessing Okta Preview Cell 1. During this period, customers may have received 500 errors for query timeouts and were unable to log in. Root Cause Summary: The incident stemmed from a database query change. The updated query intermittently exceeded...
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