OpenAI outage, 21 October 2026

Authentication errors for some users

Started
Resolved
20 Oct 2026, 17:35 UTC - reported afterwards
Impact
Major

Is this still happening?

No. OpenAI marked this incident resolved.

Right now: OpenAI reports all systems operational. (as of 26 Oct, 03:45 UTC) Live OpenAI status

Last update from OpenAI

On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored.

20 Oct 2026, 17:35 UTC

Other OpenAI incidents

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  2. Help Center Chat Support Degraded

  3. Delays in customer support responses

  4. New Ad Accounts failing to provision admins

  5. Degraded Performance of Dots on Enterprise

  6. Elevated ChatGPT conversation and Responses API errors

  7. Elevated error rates for gpt-5.6-luna API requests

  8. Elevated FedRAMP API error rates for Astra and Sol

All recorded OpenAI incidents