OpenAI outage, 23 October 2026

Delays in customer support responses

Started
Resolved
23 Oct 2026, 05:58 UTC (after 2 h 17 min)
Impact
Not stated

Is this still happening?

No. OpenAI marked this incident resolved on 23 Oct 2026, 05:58 UTC, 2 h 17 min after it began.

Right now: OpenAI reports all systems operational. (as of 26 Oct, 03:47 UTC) Live OpenAI status

Last update from OpenAI

All impacted services have now fully recovered.

23 Oct 2026, 05:58 UTC

Other OpenAI incidents

  1. Degraded experience with ChatGPT app connections using CIMD

  2. Help Center Chat Support Degraded

  3. New Ad Accounts failing to provision admins

  4. Degraded Performance of Dots on Enterprise

  5. Elevated ChatGPT conversation and Responses API errors

  6. Authentication errors for some users

  7. Elevated error rates for gpt-5.6-luna API requests

  8. Elevated FedRAMP API error rates for Astra and Sol

All recorded OpenAI incidents