Optimizely outage, 2 September 2026
SSL trust issue causing login failures across multiple DXP environments
- Started
- Resolved
- 2 Sept 2026, 15:23 UTC (after 7 h 18 min)
- Impact
- Major
- Affected
- Australia East, East US
Last update from Optimizely
The issue has been resolved and the service is now operating normally. Thank you for your patience!
Read the full incident on the official Optimizely status page
Is Optimizely down now?
This page is the record of one past incident. For the live status, see Is Optimizely down right now? - it reads the official status page every 2 minutes.
Other Optimizely incidents
-
Elevated GraphQL API errors and delayed data ingestion in ODP - US region
-
Optimizely Graph - All region's production clusters experienced failed stored queries
-
Optimizely Graph - USEA production clusters experiencing intermittent availability issues
-
CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)
-
Optimizely Identity is redirecting users to the wrong SSO login page.