Optimizely outage history
26 incidents from the official Optimizely status page, the oldest from 13 July 2026.
October 2026 4
-
, ongoing
Degraded Snippet Publishing Performance
Impact: minor
-
, resolved
Elevated GraphQL API errors and delayed data ingestion in ODP - US region
Impact: major
-
, resolved after 17 min
Content Graph Performance Degradation
Impact: minor
-
, resolved
Data processing delays in EMEA
Impact: minor
September 2026 8
-
, resolved after 4 h 9 min
Optimizely Graph - All region's production clusters experienced failed stored queries
-
, resolved after 2 h 52 min
Optimizely Graph - USEA production clusters experiencing intermittent availability issues
Impact: minor
-
, resolved after 1 h 44 min
CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)
Impact: major
-
, resolved after 4 min
Optimizely Identity is redirecting users to the wrong SSO login page.
Impact: minor
-
, resolved after 23 min
Delay of E-Mails Submitted via SMTP API
Impact: minor
-
, resolved after 21 h 37 min
CMP Analytics Data Not Displaying
Impact: minor
-
, resolved after 7 h 18 min
SSL trust issue causing login failures across multiple DXP environments
Impact: major
-
, resolved after 2 h 49 min
Impact: critical
August 2026 7
-
, resolved after 2 h 21 min
Service degradation due to network connectivity issue in Southeast Asia
Impact: minor
-
, resolved after 4 h 8 min
CMP: Assets are missing from DAM post upload
Impact: minor
-
, resolved after 6 h 1 min
DXP - Multiple environments returning error 503 - Affecting only Non-production environments
Impact: minor
-
, resolved after 5 h 25 min
CMP: PDF File Preview Generation Unavailable
Impact: minor
-
, resolved after 1 h 24 min
Performance degration for image delivering, tracking and online version
Impact: minor
-
, resolved after 4 h 20 min
Campaign: Degraded performance for sending emails
Impact: minor
-
, resolved after 13 h 33 min
Impact: major
July 2026 7
-
, resolved after 2 h 17 min
CMP: Modules are not loading in the platform
Impact: major
-
, resolved after 1 h 10 min
-
, resolved after 3 h 15 min
Impact: major
-
, resolved after 5 h 23 min
Digital Experience Platform (DXP) West US
Impact: minor
-
, resolved after 2 h 37 min
Content Recommendations - Degraded performance in North America region
Impact: minor
-
, resolved after 17 min
Campaign user interface partially unavailable
Impact: major
-
, resolved after 1 h 50 min
CMP: DAM assets are not generating thumbnails or processing downloads (GCP stack)
Impact: minor