Optimizely outage, 15 October 2026

Degraded Snippet Publishing Performance

Started
Status
Ongoing: Identified
Impact
Minor
Affected
Snippet Building

Last update from Optimizely

We have identified the cause of the delayed publishing issue. A surge in snippet upload activity created a backlog in our processing queue, which resulted in extended "Uploading to CDN" times for some customers. Mitigation actions have been taken to stop the source of the backlog, and our engineering team is actively working to restore normal processing times. Existing experiences continue to operate normally. We are closely monitoring recovery and will provide further updates as progress continues.

15 Oct 2026, 12:00 UTC

Read the full incident on the official Optimizely status page

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Other Optimizely incidents

  1. Elevated GraphQL API errors and delayed data ingestion in ODP - US region

  2. Content Graph Performance Degradation

  3. Data processing delays in EMEA

  4. Optimizely Graph - All region's production clusters experienced failed stored queries

  5. Optimizely Graph - USEA production clusters experiencing intermittent availability issues

  6. CMP: Data Not Loading in Plan, Resources, Library, and Other Modules (GCP Stack)

  7. Optimizely Identity is redirecting users to the wrong SSO login page.

  8. Delay of E-Mails Submitted via SMTP API

All recorded Optimizely incidents